Privacy Policy for ideacraft Web Design Studio

At ideacraft Web Design Studio, safeguarding your privacy is paramount. This policy outlines how we collect, use, protect, and handle your Personally Identifiable Information (PII) in accordance with our services and website operations. We are committed to transparency and ensuring you understand your rights and our practices regarding your data.

Information We Collect

We collect various types of information to provide and improve our services to you. This includes:

  • Personal Identification Information: Name, email address, phone number, and postal address when you fill out a contact form, request a quote, or subscribe to our newsletter.
  • Project-Related Information: Details about your web design and development projects, including business goals, technical requirements, and content assets.
  • Technical Data: IP address, browser type, operating system, referral sources, and website navigation patterns collected through cookies and similar technologies.
  • Usage Data: Information on how you use our website, such as pages visited, time spent on pages, and links clicked.

This data helps us understand your needs, personalize your experience, and enhance our service delivery.

Digital privacy concept with padlock and abstract data flow
Secure data processing in a digital environment

How Your Information Is Used

The information we collect from you may be used in several ways to enhance your experience and our service quality:

  • To personalize your experience and deliver content and product offerings relevant to your interests.
  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey, or other site feature.
  • To send periodic emails regarding your orders or other products and services.
  • For marketing and promotional purposes, with your explicit consent.
  • To fulfill contractual obligations related to web design and development projects.

We only use your data for legitimate business purposes and always with your informed consent where required.

Data Protection and Security Measures

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

Encryption & Access Control

Your data is protected through encryption during transmission and storage. Access to your personal data is restricted to authorized personnel only, who are bound by strict confidentiality agreements.

Regular Security Audits

We conduct regular security audits and vulnerability scans to identify and address potential weaknesses in our systems, ensuring continuous protection against cyber threats.

Secure Data Storage

All collected data is stored on secure servers with robust physical and digital safeguards to prevent unauthorized access, disclosure, alteration, or destruction.

Cyber security shield protecting digital data

Your Rights Regarding Your Data

We are committed to ensuring you have full control over your personal information. You have several rights concerning your data that we process:

Right to Access

You can request copies of the personal data we hold about you at any time.

Right to Rectification

You can ask us to correct any inaccurate or incomplete personal data.

Right to Erasure

You can request that we delete your personal data from our records under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

To exercise any of these rights, please contact us using the information provided in the "Contacting Us" section below. We will respond to your request within a reasonable timeframe.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

  • Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as analytics providers, email marketing platforms, and customer support tools. These providers are contractually obligated to protect your data and only use it for the purposes specified by us.
  • Legal Requirements: We may disclose your information when required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the new entity. We will notify you before your information is transferred and becomes subject to a different privacy policy.

We take reasonable steps to ensure that third parties handle your data in accordance with this Privacy Policy and applicable laws.

Diagram showing data sharing with trusted third-party services

Cookie Usage and Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content.

Essential Cookies

These cookies are strictly necessary for the proper functioning of our website. They enable core functionalities such as security, network management, and accessibility. Without these cookies, the website may not function correctly. They do not collect any personally identifiable information.

Examples include cookies that remember your login details, maintain your session, or ensure the security of our forms.

Analytical Cookies

Analytical cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve the user experience, identify popular content, and optimize site performance.

We use tools like Google Analytics to gather insights into website traffic and usage patterns. All data is anonymized and aggregated.

Marketing Cookies

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers. These cookies require your explicit consent.

You can manage your cookie preferences through our Cookie Policy page.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. You can find more detailed information in our dedicated Cookie Policy.

Changes to This Privacy Policy

ideacraft Web Design Studio reserves the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Document with update arrow icon

Policy Updates and Notifications

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Significant changes will be communicated through prominent notices on our website or directly via email if you have provided us with your contact information.

Last Updated: October 26, 2023

Contacting Us

If you have any questions regarding this privacy policy, you may contact us using the information below:

ideacraft Web Design Studio

Drumul Pădurea Neagră 19–85, 014044 București, Sector 1, Romania

Phone: +40 785 212 557

Email: [email protected]

Working Hours: Mon-Fri: 9:00-18:00